For operations that function 24/7, SM Corp ICT is able to provide Support Services through an overarching network operations centre allowing for predictive and preventative monitoring of network faults or serious outages whilst also providing information to assist in the optimisation and performance of the new infrastructure and/or framework.
Our Support Services model is tailored to the client's requirements and can entail: remote access support, call centre support or on-site support.
Clients can rely on a secure system with around-the-clock proactive remote networking monitoring and management truly maximising its infrastructure and availability.
SM Corp ICT's project specific knowledge covers numerous sectors. SM Corp has been involved in various projects providing innovative and best practice communications infrastructure and services.
We stand by our philosophy of service and delivery beyond all else and pride ourselves on providing outstanding expertise, professionalism and client service. Being outcome-driven we ensure the ICT solutions we recommend are focused on our client needs specifically being able to meet budgetary, timeframes and functionality requirements.
Importantly, SM Corp ICT is vendor-neutral meaning the recommendations we make are not influenced by any commercial arrangements we find the best ICT solution for our client's specific needs.